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Cookie & Data Usage Policy

Understanding How Fynra Flo Uses Tracking Technologies

Last Updated: December 2024

What Are Cookies and How We Use Them

Cookies are small text files that websites store on your device when you visit them. Think of them as digital breadcrumbs that help us remember your preferences and improve your experience on zyliventa.sbs. We use various tracking technologies to make our platform work better for you.

When you're learning about personal finance through our platform, these technologies help us understand which resources are most helpful, remember where you left off in your learning journey, and customize content based on your interests. It's like having a study buddy who remembers exactly what you were working on last time.

Important: We believe in transparency about data collection. Every piece of information we gather serves a specific purpose in improving your financial education experience.

Types of Tracking Technologies We Use

Essential Cookies

These are absolutely necessary for our website to function properly. They enable basic features like secure login, remembering your language preferences, and maintaining your session while you navigate through our learning modules. Without these, you literally couldn't use our platform effectively.

Functional Cookies

These enhance your experience by remembering your choices and preferences. For example, they'll remember if you prefer detailed explanations or quick summaries in our financial tutorials, your dashboard layout preferences, and which topics interest you most.

Analytics Cookies

We use these to understand how people interact with our content. They tell us which financial topics are most popular, where users might be getting confused, and how we can improve our educational materials. This data is aggregated and anonymous – we see patterns, not individual behavior.

Performance Cookies

These help us monitor our website's performance and identify technical issues. They track loading times, error rates, and system performance to ensure our platform runs smoothly when you're trying to learn about budgeting, investing, or other financial topics.

How Tracking Enhances Your Experience

Here's where it gets practical. When you're working through our financial literacy modules, tracking helps us provide a personalized learning experience. If you're particularly interested in investment strategies, we'll notice that and suggest related content that might help you dive deeper.

Our tracking also helps us identify common stumbling blocks. Maybe lots of people are having trouble with a particular budgeting concept – we can see that pattern and improve our explanations or add additional examples. It's like having a teacher who can see when the whole class is confused about something.

For returning users, we remember your progress through courses, your preferred learning pace, and even small details like whether you like our calculator tools or prefer working through examples manually. These details might seem minor, but they add up to a much more comfortable learning environment.

Data Retention and Storage

We don't keep data forever – that wouldn't make sense for anyone involved. Different types of information have different lifespans based on their purpose and legal requirements.

Session Cookies
Deleted automatically when you close your browser. These handle temporary things like keeping you logged in during your current visit.
Preference Cookies
Kept for up to 2 years to remember your settings and preferences. You can clear these anytime through your browser settings.
Analytics Data
Aggregated data is kept for 3 years to help us understand long-term trends in financial education needs and platform usage.
Account Data
Maintained as long as your account is active, plus 1 year after account closure for legal compliance and support purposes.

Your Control Options

You Have Choices

We believe you should have control over your data. Here are your options for managing cookies and tracking on our platform.

Browser Settings

Your browser gives you control over cookies. You can block them entirely, allow only certain types, or delete them regularly. Keep in mind that blocking essential cookies might affect how our platform works for you.

Account Preferences

When you're logged in, you can adjust your data preferences through your account settings. You can choose how much personalization you want and which types of recommendations you'd like to receive.

Opt-Out Options

You can opt out of non-essential tracking at any time. This won't affect your ability to use our core educational features, but you might see less personalized content recommendations.

Managing cookies in your browser is pretty straightforward, though the exact steps vary depending on what you're using:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data
  • Mobile browsers: Usually found under Privacy or Security in your browser's settings menu

Third-Party Services

Sometimes we work with other companies to provide better services. For example, we might use analytics services to understand how our content performs, or payment processors to handle transactions securely. These partners have their own privacy policies, and we choose them carefully based on their data protection standards.

We never sell your personal information to third parties. Any data sharing happens only when it's necessary for the services you're using, and always with companies that meet our privacy and security standards. Think of it like hiring specialists – we might share relevant information with a payment processor to complete your transaction, but they can't use that information for their own marketing.

Privacy First Approach

We regularly review our third-party partnerships to ensure they align with our commitment to protecting your privacy and maintaining the security of your financial education journey.

Updates and Changes

Technology changes, laws evolve, and our platform grows. When we need to update this policy, we'll let you know through our platform notifications and by updating the "Last Updated" date at the top of this page. Significant changes will be communicated more prominently – we won't hide important updates in fine print.

We encourage you to review this policy periodically, especially if you have concerns about data privacy. Our approach to data protection continues to evolve as we learn more about best practices and as new privacy tools become available.

Questions About Our Cookie Policy?

We're here to help clarify anything about how we use cookies and tracking technologies.

Email: [email protected]

Address: No. 1, Jalan Tuaran Bypass, Sabah, Inanam, 88450, Malaysia

Phone: +60122135118

Contact Information

No. 1, Jalan Tuaran Bypass
Sabah, Inanam, 88450
Malaysia

Phone: +60122135118
Email: [email protected]

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