Refund Policy

Refund Eligibility

At Fynra Flo, we believe in the quality of our personal finance learning programs. You're eligible for a full refund if you request it within 30 days of your initial purchase and have completed less than 25% of the course content. This policy ensures you have adequate time to evaluate whether our program meets your learning objectives.

Refund Process

We've streamlined our refund process to make it as straightforward as possible. Here's exactly what happens when you request a refund:

Processing Timeframes

Different payment methods have varying processing times. Here's what you can expect based on how you originally paid:

Special Circumstances

We understand that life circumstances can change unexpectedly. In cases of medical emergencies, job loss, or other significant life events, we may extend our standard refund period on a case-by-case basis. Documentation may be required, and we handle each situation with complete confidentiality and understanding.

For corporate or group purchases, different terms may apply. Group coordinators should contact our business support team directly to discuss refund policies for bulk enrollments. We often provide more flexible arrangements for organizational purchases.

What's Not Refundable

While we strive to be accommodating, certain items cannot be refunded. This includes downloaded materials that have been accessed, printed certificates of completion, and one-on-one coaching sessions that have already been conducted. Additionally, courses completed beyond 75% of the content are generally not eligible for refunds, as significant value has already been received.